Dr Cherlyene de JagerChief Imagination Officer at CheHan Ideaneers

Dr Cherylene de Jager is a creativity, innovation, design thinking and change specialist in the process of establishing herself as a thought leader of Creative Intelligence (CQ). Her impressive portfolio reflects a success story of more than twenty years. The multiple creativity, innovation, design thinking and change journeys that she, in tandem with carefully selected associates, co-creates with high-profile clients and prominent South African, and organisations in the rest of Africa, includes financial services organisations (Absa, Standard Bank, Nedbank), academic institutions (UJ, NWU) retail (Woolworths, Foschini), mining (Exarro, PPC), hospitality (Sun International) and construction companies (Grinacker- LTA). Music, mimes, magic, theatrical and interactive techniques, in tandem with sound change management methodologies, are used and participants find themselves totally immersed and engaged in the processes, whilst the strategic goals are achieved. Most importantly, the journey is legendary, exciting, extraordinary … even dazzling! She is faculty at USB-ED and Millpark Business School and a strategic partner of SGI.

Dr Cherlyene de JagerChief Imagination Officer at CheHan Ideaneers

Dr Cherylene de Jager is a creativity, innovation, design thinking and change specialist in the process of establishing herself as a thought leader of Creative Intelligence (CQ). Her impressive portfolio reflects a success story of more than twenty years. The multiple creativity, innovation, design thinking and change journeys that she, in tandem with carefully selected associates, co-creates with high-profile clients and prominent South African, and organisations in the rest of Africa, includes financial services organisations (Absa, Standard Bank, Nedbank), academic institutions (UJ, NWU) retail (Woolworths, Foschini), mining (Exarro, PPC), hospitality (Sun International) and construction companies (Grinacker- LTA). Music, mimes, magic, theatrical and interactive techniques, in tandem with sound change management methodologies, are used and participants find themselves totally immersed and engaged in the processes, whilst the strategic goals are achieved. Most importantly, the journey is legendary, exciting, extraordinary … even dazzling! She is faculty at USB-ED and Millpark Business School and a strategic partner of SGI.

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Keesey HaywardPresident, Senior Hospitality International

Keesey (rhymes with “take it easy”) is a 30-year veteran of, and a respected leader in the field of Marketing & Sales of Retirement Communities in the United States, and is a leading expert in helping the Senior Hospitality industry solve the problem of Senior Misperceptions about retirement living. His organization serves Seniors by guiding them to outstanding communities where they can enjoy Retirement Living at its Healthiest®. SHI recognizes and certifies communities around the world as Retirement Resorts and spotlights them at www.RetirementResorts.com (including Helderberg Village in Somerset West).
Keesey and his wife Lynn currently live in Charlotte, North Carolina, but they met during high school in Durban (he’s a proud Glenwood Old Boy) where both of their parents served as missionaries. They return as often as possible to visit Lynn’s family in Howick, KZN.

Keesey HaywardPresident, Senior Hospitality International

Keesey (rhymes with “take it easy”) is a 30-year veteran of, and a respected leader in the field of Marketing & Sales of Retirement Communities in the United States, and is a leading expert in helping the Senior Hospitality industry solve the problem of Senior Misperceptions about retirement living. His organization serves Seniors by guiding them to outstanding communities where they can enjoy Retirement Living at its Healthiest®. SHI recognizes and certifies communities around the world as Retirement Resorts and spotlights them at www.RetirementResorts.com (including Helderberg Village in Somerset West).
Keesey and his wife Lynn currently live in Charlotte, North Carolina, but they met during high school in Durban (he’s a proud Glenwood Old Boy) where both of their parents served as missionaries. They return as often as possible to visit Lynn’s family in Howick, KZN.

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Judy KlipinLife Coach and Author

Judy Klipin is a COMENSA Registered Master Life Coach and author, specialising in burnout, boundaries, and balance. She coaches individuals and teams to feel and be more able, active and empowered in their lives and work. She provides practical tools and skills to help her clients to heal and change the thoughts, behaviours and patterns that are not serving them - and to replace them with more productive and positive ones.
In addition to her Life Coach and Master Life Coach certifications, Judy has a BA and an HDipEd from the University of the Witwatersrand in South Africa and an MSc Social Sciences from the University of Leicester in the United Kingdom. She is also a Transactional Analysis practitioner and COMENSA Registered Master Coach.

Judy KlipinLife Coach and Author

Judy Klipin is a COMENSA Registered Master Life Coach and author, specialising in burnout, boundaries, and balance. She coaches individuals and teams to feel and be more able, active and empowered in their lives and work. She provides practical tools and skills to help her clients to heal and change the thoughts, behaviours and patterns that are not serving them - and to replace them with more productive and positive ones.
In addition to her Life Coach and Master Life Coach certifications, Judy has a BA and an HDipEd from the University of the Witwatersrand in South Africa and an MSc Social Sciences from the University of Leicester in the United Kingdom. She is also a Transactional Analysis practitioner and COMENSA Registered Master Coach.

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Anna-Mart SteynVillage Manager Celebration Northriding

Anna-Mart joined Celebration Northriding as the Village Manager which is managed by CSI Management in 2018. The 575 unit village is one of the largest in Gauteng.

Prior to that she had worked at Huis Ebenhaeser for 15 years at the Manager.

Prior to that Anna-Mart was a teacher for seven years to children who were hard of hearing. She was also a trustee at Huis Ebenhaeser as her Ouma was a resident.

She has a BCom Hons and a year of training in the army.

Anna-Mart SteynVillage Manager Celebration Northriding

Anna-Mart joined Celebration Northriding as the Village Manager which is managed by CSI Management in 2018. The 575 unit village is one of the largest in Gauteng.

Prior to that she had worked at Huis Ebenhaeser for 15 years at the Manager.

Prior to that Anna-Mart was a teacher for seven years to children who were hard of hearing. She was also a trustee at Huis Ebenhaeser as her Ouma was a resident.

She has a BCom Hons and a year of training in the army.

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Deon PrinslooHead Concierge / Guest Relations Manager, The Palazzo Hotel

This year, Deon celebrates 33 years in hospitality, and is still excited about what the next day will bring dealing with guests from all walks of life including royalty, heads of states and other dignitaries, celebrities big and small, and those who think they are larger than life, business delegations, distinct travellers, and many more, sharing a special celebration with a loved one, and seeking much needed rest and relaxation.
Prior to working for The Palazzo hotel, Deon has worked in the hospitality sector locally and internationally in countries including Belgium and Dubai

Deon PrinslooHead Concierge / Guest Relations Manager, The Palazzo Hotel

This year, Deon celebrates 33 years in hospitality, and is still excited about what the next day will bring dealing with guests from all walks of life including royalty, heads of states and other dignitaries, celebrities big and small, and those who think they are larger than life, business delegations, distinct travellers, and many more, sharing a special celebration with a loved one, and seeking much needed rest and relaxation.
Prior to working for The Palazzo hotel, Deon has worked in the hospitality sector locally and internationally in countries including Belgium and Dubai

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Lorraine HowsonManager Sunnyside Lodge

Lorraine is a registered nurse and has been involved in Geriatric care for 33 years, 23 years at Sunnyside Lodge Frail Care Unit in Plumsted as the Manager and Nursing Manager.

Lorraine HowsonManager Sunnyside Lodge

Lorraine is a registered nurse and has been involved in Geriatric care for 33 years, 23 years at Sunnyside Lodge Frail Care Unit in Plumsted as the Manager and Nursing Manager.

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Colleen BackstromDirector NeuroMarketing Kaleidoscope

Colleen’s niche and study area is in the substantial and growing body of research in the field of NeuroMarketing, and the practical application of this knowledge to the design and production of email and web campaigns. Her most important (and challenging*) mission this year is the launch of the NeuroOnlineAcademy.com; an online learning portal on Applied NeuroMarketing; she has students interested in NeuroMarketing connecting with her from The Netherlands, Spain, Portugal, Turkey, Dubai, Qatar and Lebanon and Australia. USA and UK markets on the agenda.

Colleen is past chairman of the Institute of Marketing Management, the first woman in South Africa to hold that position. She has received the President’s Award from the Institute of Marketing for “Outstanding Contribution to Marketing in South Africa.”

Her keynote speaking includes the annual SA Direct Marketing Association’s conference and the Direct Mail Symposium, London, UK; “The Customer doesn’t believe in advertising anymore.”

Colleen BackstromDirector NeuroMarketing Kaleidoscope

Colleen’s niche and study area is in the substantial and growing body of research in the field of NeuroMarketing, and the practical application of this knowledge to the design and production of email and web campaigns. Her most important (and challenging*) mission this year is the launch of the NeuroOnlineAcademy.com; an online learning portal on Applied NeuroMarketing; she has students interested in NeuroMarketing connecting with her from The Netherlands, Spain, Portugal, Turkey, Dubai, Qatar and Lebanon and Australia. USA and UK markets on the agenda.

Colleen is past chairman of the Institute of Marketing Management, the first woman in South Africa to hold that position. She has received the President’s Award from the Institute of Marketing for “Outstanding Contribution to Marketing in South Africa.”

Her keynote speaking includes the annual SA Direct Marketing Association’s conference and the Direct Mail Symposium, London, UK; “The Customer doesn’t believe in advertising anymore.”

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Thomas SephekaInsight Story

Thomas has consulted and done work for a variety of high-profile individuals and blue-chip companies such as Oprah Winfrey, Nelson Mandela, King Zwelithini, Tiger Brands, Diageo, KFC and Capitec Bank to name but a few. His work entails mostly talking and engaging with everyday people in their own natural environments to help solve his client’s social, brand and strategic challenges.

Thomas SephekaInsight Story

Thomas has consulted and done work for a variety of high-profile individuals and blue-chip companies such as Oprah Winfrey, Nelson Mandela, King Zwelithini, Tiger Brands, Diageo, KFC and Capitec Bank to name but a few. His work entails mostly talking and engaging with everyday people in their own natural environments to help solve his client’s social, brand and strategic challenges.

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Claire BondBondthrucolour Plascon Consultant

Claire has been involved in the paint industry for 30 years working in both the residential and corporate market. She has worked on many memorable projects throughout SA and Africa.

Having worked for Plascon for 13 years, Claire recently left the Plascon Spaces Showroom where her knowledge of trends, decorative art, interior décor and colour knowledge has allowed her to start her own colour consulting business.

Claire’s passion has everything to do with colour, paint and texture in design. She is a keynote speaker on the subject and has spent the past two years giving Continuous Professional Development talks to architects and interior designers nationwide.

She is well known for her paint effects workshops, DIY inserts on Espresso morning TV, as well as being a regular guest who appears on décor programs and at events like Decorex.

Claire BondBondthrucolour Plascon Consultant

Claire has been involved in the paint industry for 30 years working in both the residential and corporate market. She has worked on many memorable projects throughout SA and Africa.

Having worked for Plascon for 13 years, Claire recently left the Plascon Spaces Showroom where her knowledge of trends, decorative art, interior décor and colour knowledge has allowed her to start her own colour consulting business.

Claire’s passion has everything to do with colour, paint and texture in design. She is a keynote speaker on the subject and has spent the past two years giving Continuous Professional Development talks to architects and interior designers nationwide.

She is well known for her paint effects workshops, DIY inserts on Espresso morning TV, as well as being a regular guest who appears on décor programs and at events like Decorex.

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Mark McAlpinePrincipal, Retirement Places Real Estate

For the past 23 years Mark has been involved in the residential property industry encompassing sales, letting and investment.

In 2007 he took over the family business, Retirement Places Real Estate, and since then he has facilitated the sale of hundreds of retirement units for various organisations and villages in the greater Durban area.

Mark is committed to assisting retirement organisations find solutions in complying with the new Property Practitioner’s Act.

Mark is also a Director of The Institute of Estate Agents of South Africa KZN Region.

Mark McAlpinePrincipal, Retirement Places Real Estate

For the past 23 years Mark has been involved in the residential property industry encompassing sales, letting and investment.

In 2007 he took over the family business, Retirement Places Real Estate, and since then he has facilitated the sale of hundreds of retirement units for various organisations and villages in the greater Durban area.

Mark is committed to assisting retirement organisations find solutions in complying with the new Property Practitioner’s Act.

Mark is also a Director of The Institute of Estate Agents of South Africa KZN Region.

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Lesley-Anne KleynConsultant

Lesley-Anne Kleyn is an Independent consultant in the risk, safety industry where she analyzes properties and consults to her clients.
She has 30 years working experience within various sectors of the industry value chain. Manufacturers of best of breed technologies, their distributers, system integrators at the top of their game, guarding companies, remote monitoring providers, and tactical response teams have all contributed toward her broad skill set.
Les has provided consultative services to a variety of clients that include many of South Africa’s top residential and retirement estates, award winning wine estates boasting thousands of day visitors as well as hospitality divisions with high occupancy rates, clients in the commercial agricultural field such as tricky abalone farms, manufacturers with national footprints and large onsite control rooms, national key points, office parks, industrial parks, retailers situated within well-known malls, warehousing & logistics facilities, universities & schools, and medical facilities requiring the monitoring of critical life support systems.

Lesley-Anne KleynConsultant

Lesley-Anne Kleyn is an Independent consultant in the risk, safety industry where she analyzes properties and consults to her clients.
She has 30 years working experience within various sectors of the industry value chain. Manufacturers of best of breed technologies, their distributers, system integrators at the top of their game, guarding companies, remote monitoring providers, and tactical response teams have all contributed toward her broad skill set.
Les has provided consultative services to a variety of clients that include many of South Africa’s top residential and retirement estates, award winning wine estates boasting thousands of day visitors as well as hospitality divisions with high occupancy rates, clients in the commercial agricultural field such as tricky abalone farms, manufacturers with national footprints and large onsite control rooms, national key points, office parks, industrial parks, retailers situated within well-known malls, warehousing & logistics facilities, universities & schools, and medical facilities requiring the monitoring of critical life support systems.

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Katherine PlintFWA Organisational Development

Katherine Plint is a Consultant and Director at FWA Organisational Development. She has 10 years of consulting experience that ranges across industries, including retail, manufacturing, media, public sector (health and education), and services, to name a few. She applies her Master’s in Industrial Psychology to offer people solutions that leverage the potential of people and organisations to enable them to perform in line with their objectives. She prides herself in delivering high customer service by working closely with clients to understand and meet their needs, and forging long term relationships offering strategic insight, perspective, guidance and innovative problem solving. Specifically, she consults with clients in the areas of psychometric assessments, training and coaching, and organisational development (job profiling, grading, and team and structure effectiveness interventions).

Katherine PlintFWA Organisational Development

Katherine Plint is a Consultant and Director at FWA Organisational Development. She has 10 years of consulting experience that ranges across industries, including retail, manufacturing, media, public sector (health and education), and services, to name a few. She applies her Master’s in Industrial Psychology to offer people solutions that leverage the potential of people and organisations to enable them to perform in line with their objectives. She prides herself in delivering high customer service by working closely with clients to understand and meet their needs, and forging long term relationships offering strategic insight, perspective, guidance and innovative problem solving. Specifically, she consults with clients in the areas of psychometric assessments, training and coaching, and organisational development (job profiling, grading, and team and structure effectiveness interventions).

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Liana GroblerSAAHA President

Liana has been a registered professional nurse working mostly in the private sector until 2006. She then moved to DENOSA as National IR Manager. Later recruited by Charisma Healthcare Solutions where she progressed in rank to become the General Manager and then Executive Manager – Projects.

From Charisma she accepted a 2-year contract to assist Netcare in the Lesotho PPP Project to establish a new hospital in Lesotho. Returned to SA in 2014 and joined the Retirement environment.

Elected SAAHA President in May 2018 while managing her own company. Currently working for Allmed Healthcare Professionals as Business Development Executive and still maintaining her voluntary position with SAAHA.

Liana GroblerSAAHA President

Liana has been a registered professional nurse working mostly in the private sector until 2006. She then moved to DENOSA as National IR Manager. Later recruited by Charisma Healthcare Solutions where she progressed in rank to become the General Manager and then Executive Manager – Projects.

From Charisma she accepted a 2-year contract to assist Netcare in the Lesotho PPP Project to establish a new hospital in Lesotho. Returned to SA in 2014 and joined the Retirement environment.

Elected SAAHA President in May 2018 while managing her own company. Currently working for Allmed Healthcare Professionals as Business Development Executive and still maintaining her voluntary position with SAAHA.

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Marnel CoetzeeOperations Manager Feedem

Marnel started her career in education before venturing into the food services sector. For the past 25 years, she has been managing food, nutritional and cleaning services aimed mainly at senior citizens, learners, students and people with various disabilities. She holds a B.Ed (Home Economics) degree from Stellenbosch University.

Marnel CoetzeeOperations Manager Feedem

Marnel started her career in education before venturing into the food services sector. For the past 25 years, she has been managing food, nutritional and cleaning services aimed mainly at senior citizens, learners, students and people with various disabilities. She holds a B.Ed (Home Economics) degree from Stellenbosch University.

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Kumaran PillayTsebo Solutions Group Sales Director – Cleaning Division.

Kumaran is the Tsebo Solutions Group Sales Director – Cleaning Division. He has been in the facilities services industry for over 17 years. In his previous role, he was the National Sales Director at Servest – Security. Prior to that he was the National Sales Director at Servest – Office Services. Kumaran has strong and extensive Sales and Operational Leadership experience in Cleaning Solutions having operated in various capacities from Business Development Manager, Regional General Manager up to his recent roles as the Sales Director. He holds a Higher Certificate in Business Administration and Management from Damelin Management School and has completed a Sales Management Development Mastery Programme from Growth Matters Institute of Sales Management.

Kumaran PillayTsebo Solutions Group Sales Director – Cleaning Division.

Kumaran is the Tsebo Solutions Group Sales Director – Cleaning Division. He has been in the facilities services industry for over 17 years. In his previous role, he was the National Sales Director at Servest – Security. Prior to that he was the National Sales Director at Servest – Office Services. Kumaran has strong and extensive Sales and Operational Leadership experience in Cleaning Solutions having operated in various capacities from Business Development Manager, Regional General Manager up to his recent roles as the Sales Director. He holds a Higher Certificate in Business Administration and Management from Damelin Management School and has completed a Sales Management Development Mastery Programme from Growth Matters Institute of Sales Management.

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Lydia VoslooTraining Coach

Lydia Vosloo has a passion for unleashing the unlimited potential in everyone. She is driven to guide individuals to believe in themselves and realise this potential within themselves - emphasizing free will and personal responsibility.

Lydia has spent the last 35 years following her passion, investigating and practicing: spiritual and emotional intelligence, risk behaviour management, changing habits and paradigms. Lydia successfully designs and develops training materials, many of which have been registered at the relevant SETA’s. The results of her projects have been presented at National and International conferences.

She has developed a 9 week cycle Transformational Coaching Program called The Courage to Become ME: A Spiraling Journey into mindfulness, facilitating shifts towards improved Health, Wellbeing, Personal Growth and Development, Happiness and Self responsibility.

Her latest development is a creative approach to the development and training of Care workers in the Older Person’s Individual Care and Development Plan. Focusing on Legislation, Design, Development, Implementation and Documentation.

Lydia VoslooTraining Coach

Lydia Vosloo has a passion for unleashing the unlimited potential in everyone. She is driven to guide individuals to believe in themselves and realise this potential within themselves - emphasizing free will and personal responsibility.

Lydia has spent the last 35 years following her passion, investigating and practicing: spiritual and emotional intelligence, risk behaviour management, changing habits and paradigms. Lydia successfully designs and develops training materials, many of which have been registered at the relevant SETA’s. The results of her projects have been presented at National and International conferences.

She has developed a 9 week cycle Transformational Coaching Program called The Courage to Become ME: A Spiraling Journey into mindfulness, facilitating shifts towards improved Health, Wellbeing, Personal Growth and Development, Happiness and Self responsibility.

Her latest development is a creative approach to the development and training of Care workers in the Older Person’s Individual Care and Development Plan. Focusing on Legislation, Design, Development, Implementation and Documentation.

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Dr Feroza MansoorBiodanza SA Director

Dr Feroza is a medical doctor with a Post Graduate Diploma in Occupational Health. She works as a Conscious Transformation Executive and Leadership Coach, a Biodanza (Dance Healing Methodology) Facilitator, Public Speaker and Occupational Medicine Practitioner with a special focus of Proactive Health and Wellbeing. She is the Director of 2 companies: Life in Your Hands and Biodanza South Africa. She also works as the Director of the “Biodanza SA School of Johannesburg” which runs a 2-3year Personal Development Programme using Biodanza as a developmental tool and is currently launching “The School of Conscious Living” aimed at developing Life Skills in young adults and adults.
She worked as a National Director of an HIV Project from 1997 to 2007 and has been in Training and Development field for over 20 years. She is an accredited Facilitator, Assessor and Moderator and is also a Family Mediator.
She has other various qualifications including, Brain Based Coaching, NLP, Diploma in Business Administration and Management. Her passion is helping other people to consciously transform their lives and she works from a holistic and multiple level perspective with the mind body soul connection and with a focus on neuroscience. She uses her wealth of knowledge and life experience with Personal Transformation tools to help others. B
Biodanza is one tool she is passionate about and has studied the science behind the tool and completed her Didactic training in Italy last year to become the Director of the School of Johannesburg.

Dr Feroza MansoorBiodanza SA Director

Dr Feroza is a medical doctor with a Post Graduate Diploma in Occupational Health. She works as a Conscious Transformation Executive and Leadership Coach, a Biodanza (Dance Healing Methodology) Facilitator, Public Speaker and Occupational Medicine Practitioner with a special focus of Proactive Health and Wellbeing. She is the Director of 2 companies: Life in Your Hands and Biodanza South Africa. She also works as the Director of the “Biodanza SA School of Johannesburg” which runs a 2-3year Personal Development Programme using Biodanza as a developmental tool and is currently launching “The School of Conscious Living” aimed at developing Life Skills in young adults and adults.
She worked as a National Director of an HIV Project from 1997 to 2007 and has been in Training and Development field for over 20 years. She is an accredited Facilitator, Assessor and Moderator and is also a Family Mediator.
She has other various qualifications including, Brain Based Coaching, NLP, Diploma in Business Administration and Management. Her passion is helping other people to consciously transform their lives and she works from a holistic and multiple level perspective with the mind body soul connection and with a focus on neuroscience. She uses her wealth of knowledge and life experience with Personal Transformation tools to help others. B
Biodanza is one tool she is passionate about and has studied the science behind the tool and completed her Didactic training in Italy last year to become the Director of the School of Johannesburg.

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