It may be unrealistic to expect best practice cleaning or disinfecting steps after each person touches a surface. The best way to determine the touch points that would warrant increased focus, is to walk through a typical path of activity your occupants or customers would take. What the audience can learn How to undertake a …
Find out about some practical ways to effectively manage waiting lists and to deal with the implications of the Property Practitioners Act. What the audience can learn What actually is a waiting list and what is the difference between a waiting list and an enquiry list? How do you make sure that your waiting list …
The #1 priority of Seniors today is staying healthy – body, mind, soul, and spirit. As a result, retirement communities are becoming centres of active-aging where residents can enjoy healthy-living, and experience wellness in all its dimensions. Communities around the world are switching from being property-focused and healthcare-focused to being wellness-focused both in their offerings …
Irrespective of what type of village you manage i.e. sectional title, life rights etc there is some type of board. However as a Manager it can be tricky navigating the different types of personalities, agenda’s etc. You would be given a thorough insight into the thinking of the members on Managing Boards and how to …
Each Working Group will designate a speaker to report their findings. A report will be generated on the findings that will be sent to everyone in the sector. Isn’t it time that we as an industry monitor ourselves and guide our future and not wait for Government intervention who don’t understand the sector to do it …
Thereafter we will break out to working groups that will report back their findings that will clarify what services fall under what terminology thus making it easier for marketing and the clients will be clearer about what they purchasing. No need to apologise for not offering services if they already know you don’t.
Concierges roles are vital to the hotel industry as they are the first and last impression of the hotel to guests. This same approach can be used in Retirement Villages to add value to the residents. Concierges mission is to ensure that every resident is granted discretion, served with the utmost respect …
Are you aware of the following? In terms of the new Property Practitioner’s Act, any person that facilitates the sale or letting of retirement units on behalf of a retirement organisation/village (whether sectional title, life rights, share block or freehold) needs to be in possession of a Fidelity Fund Certificate and thus be a registered …
