10 RESULTS
Performance Management KPI integrated with Patient Care Plans

Performance Management KPI integrated with Patient Care Plans

During this talk you will be introduced to a new unique healthcare management framework that can profoundly affect the success of service rendering especially in the care environment. What the Audience Can Learn Micromanagement of the quality of healthcare and personnel performance Real time management of staff performance and quality of health care provided Emphasis …

Meaningful activities – the core of care

The WHO’s definition of health as a state of complete physical and social wellbeing and not just the absence of disease, goes hand in hand with what OT can offer i.e. a holistic practice from a biopsychosocial perspective where we observe and understand a person’s occupational performance across four main categories of occupation viz. Personal …

Self-Regulation in Residential Care Facilities

The time for change is now. The proposed amended Act 13 of 2006 includes for the first-time definitions for Assisted Living and Independent Living. What is the implication of this and how does one ensure compliance for these inclusions? Regulations on these inclusions will not be available for quite some time to come but we as the …

Skills development of care workers using creative activities

At Abbey Cross Lodge we recognised that caring for older people is about more than just the physical care, it is also about the attitude with which one is doing the caring. Demonstrating the physical care is easy, but changing a care giver to understand the effect of doing it with a loving, caring attitude …

How to use Personality Profiling to improve your quality of staff?

Amidst an industry that is evolving from traditional retirement homes to lifestyle villages that meet the expanding expectations and requirements of its residents, the type of employee one recruits is essential to deliver on the promise and sustainability of the organisation. People are at the heart of every organisation and even more so for organisations …

Understanding and Addressing Compassion Fatigue

“We become exhausted by the exposure to experience after experience of emotionally draining clients who look to us for help…” Compassion Fatigue is an emotional, physical, and/or spiritual exhaustion that arises from caring for people, particularly people in significant emotional pain and/or physical distress, and is prevalent amongst care workers of all kinds (nurses, doctors, …