There were 32 speakers over the two and half days who shared their passion, entertained, shared wisdom and sparked debate at the Retirement Village Managers Summit held at the Indaba Hotel on the 31 July to 2 August 2018.
The Summit got off to an informed start with Rob Jones “the” consultant to the industry who shared his views on where the industry is heading. They included 4 scenarios ranging from a decrease in demand in retirement villages due to other trends and pressures; the effects of the African Bulge and Apartheid; the impact the digital age will have on residents and retirement villages alike but in different areas; and finally the change in resident profile and their requirements.
Rob Jones was followed by William McMorran, a dementia architect from the UK who shared his inclusive approach to facility design with the delegates. A segment of Day 1 was dedicated to dementia in different aspects due to the marked increase in dementia globally and the worrying trend of more people having early onset dementia.
|The panel discussion was made up of :
Moderated by Petra du Toit, Executive at Alzheimers SA.
Stride, which stands for Strengthening Responses to Dementia in Developing Countries, the WHO and other organisations are sponsoring this major project where 7 countries in the developing world are included in this research, one of which is South Africa. Alzheimers SA shared what Stride is about and the impact it could have.
The panel discussion agreed a national policy, government support and research in South Africa is required for dementia, facilities also need to care for the families as much as the residents, they debated care vs support, and the need to focus and care for the individual rather than the disease.
Sharon Flint then discussed Care Workers and how to get them to care. She discussed what the three traits are that one should look for when hiring, approaches to care and invest in staff so they in turn care, celebrations often and not monetary in all cases.
Rayne Stroebel shared what the Eden Alternative is. For those who had joined the Rand Aid tour the day before they already had a head start as the Ron Smith Centre is only one of two accredited facilities in the country. A number of points were raised but one that resonated with the delegates was the reminder that “We work in their home“.
Age in Place is a solution for some, but in what circumstances and what are the implications. Yoshina Kistensamy from TAFA shared their lessons of aging in place solutions as in 2050 1 out of 5 people in South Africa will be over the age of 60.
Another trend is for retirement villages to outsource their care facilities. Elize Porter from Unique Health shared some insights of what management and trustees of retirement villages should consider when considering outsourcing: how to assess potential outsource partners; and what the benefits could be.
A significant tool for management is ones accounting package to give one access to information to allow management to make informed decisions based on real time information. Henri Hattingh from AWCape shared the case study of Helderberg Village and what has been achieved by investing in modules that cost as little as R13k.
Finally, an overview of Lean methodology was provided by Prof David Kruger from UNISA. He discussed the 8 wastes companies should look at before one begins the lean journey. Guidelines for the process and how it is a commitment to continuous improvement.
TAFTA will discuss and explore the understanding of ageing in place given their experience of running retirement homes as well as providing Age-in-Place for the last eight years. They will share the trends and challenges with the concept and answer whether Age-in-Place is this the way forward.