Day 3 kicked off with the speed networking session. This was great fun and everyone loved it – connecting with more people during the hour.
The first speaker of the day was Darryl Comley-White from Market Magnet Consulting a specialist social media consultant to large and small organisations. He shared ideas on how to find and engage with your ideal client and the 6 tips of sales psychology and how emotions drive sales.
Good and nutritious food is the cornerstone of health whatever your age. Marnel Coetzee from Feedem shared her passion of where the trends and demands of residents are moving to mainly towards a restaurant experience as a the dining room is not only a place to eat but also to socialise.
Infection prevention and control with regard to antibiotic resistance was an eye opening experience from Karin Swart, Head of Infection Control at Netcare Group.
Productivity brought about by technology was the name of the game in Nick Linnel from Call4Care.
The final talk of the Summit was appropriate as it focused on Caring for the Carers. Carers are the backbone of a retirement village that includes a frail care centre as part of the services it provides to its residents. Ensuring managers provide the ABC’s of self care looking out for compassion fatigue were just two of the issues raised.