Helderberg Village Case Study

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AWCape’s  CEO Henri Hattingh will be sharing the results of their work at Helderberg Retirement Village as well as lessons learnt from other implementations.

Helderberg Retirement Village, on the gentle slopes of the Helderberg Mountain in Somerset West, was recognised as the World’s Best International Retirement Village for 2012-2013. Behind the tranquil setting of the 800-unit village is a focused and active management team that uses the latest technology to drive superior business performance. The reason for this award becomes apparent when one starts to discuss business performance with their CEO Vagn Nielsen.

The Village’s management team implemented Sage 300 ERP (formerly known as Accpac) some years ago to improve its accounting processes. More recently, CEO Vagn Nielsen and his team decided to put in place a reporting solution that would extract information from the ERP platform and other systems and thereby facilitate better decision-making.

Management realised that Helderberg Village’s growth made it nearly impossible for a single manager to keep track of the organisation’s current status. For that reason, it needed to deploy performance measurement and control systems to give managers better visibility into the latest trends and developments within the business.

Mobility and accessibility are important factors for delivering management reports. For Helderberg Village, AWCape’s simple and cost effective solution made use of Microsoft’s Office Online – enabling delivery of reports to any mobile device

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